Privacy Policy

Effective Date: 12/09/2024
 
Tustin Legacy Animal Hospital  (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you opt in to receive SMS messages from us.
 
Information We Collect
When you opt in to receive SMS messages, we collect:
• Your phone number
• Consent to send SMS messages
 
How We Use Your Information
We use your information to:
• Send you the SMS messages you’ve opted in to receive
• Provide updates, promotions, or other relevant content based on your preferences
 
Sharing Your Information
We do not share your phone number or SMS opt-in information with third parties for marketing purposes.
 
Your Rights
You can opt out of receiving SMS messages at any time by replying with “STOP” to any message we send you.
 
Data Security
We implement reasonable measures to protect your personal information from unauthorized access or disclosure.
 
If you have questions or concerns about our privacy practices, contact us at 714-587-4888, or hospital@tlah-vet.com

Fear Free Streamlined Visits

Our separate waiting room areas for cats and dogs encourage a fear-free experience and an enjoyable visit. Everything about our facility was built with your and your pet’s well-being in mind! Sit back, relax (lay on the floor, have a couple of dog or cat treats), and enjoy our inviting atmosphere and home-like comforts and conveniences. Welcome to the TLAH family!

While we would love to see you and your furry friends all the time, we recognize that life is hectic, and your time is valuable. With this in mind, we strive to get all of your pet’s annual preventive care done in one visit rather than spreading it out over the year, whenever possible. This saves you unnecessary trips and makes it easier to keep track of medical due dates. This also gives you the opportunity to bring your pets to visit us just for fun during the year when you’re out and about with them, with hugs and treats awaiting them instead of prods and pokes at every visit. This will keep their annual and (hopefully infrequent) illness visits as a small part of their experience with us to help them feel happier and more comfortable when coming to the hospital. Happy pets = less stress for them and you!